Casework and befriending are important because without support and advocacy, many survivors face overwhelming barriers to independent living; including separation from family, on-going police investigations, limited English and exacerbated mental health issues. Having a trained advocate to navigate these issues makes these barriers more surmountable.

How is casework and befriending structured?

Senior Caseworkers – We employ social workers to support clients with complex needs, whilst providing regular supervision to volunteer caseworkers.

Volunteer Caseworkers – Are given extensive training and regular supervision to provide support to clients with low/medium needs.

Befrienders – Work alongside caseworkers to compliment the support for survivors. They do this by providing friendship, advocating for survivors at various appointments as necessary and sign posting services and organisations as required.

Caseworker and Befriending so far:

87 survivors received casework & befriending support last year.

6 hours a week is the average time a Caseworker volunteers at the Snowdrop Project.

£58 a month covers the cost of training, supervising and maintaining Volunteer Caseworkers.

“I come here every week, it seems I have a new problem every week. I am a single mum, I have two children, and have loads of problems with receiving benefits, many health problems too I can say, and every time I come here they are willing to help me with all my needs”

Lily* Snowdrop Client 

Find out more about making a referral to our service for casework support.

Thanks to Matrix Law for helping to fund the training of volunteer caseworkers at the Snowdrop Project.